The MAS Value Proposition
Mid Atlantic Systems (MAS) will make your business more competitive by leveraging the vast power of technology. As a managed solutions provider MAS provides an array of cost effective infrastructure, Networking and Business Continuity solutions. We recognize that in today’s marketplace, information and access to that information is crucial. Our solutions assure increased information access and protection while promoting productivity, efficiency and cost savings across your entire IT infrastructure
Managed Services
Proactive Remote Monitoring Solution
- Optimum network visibility
- Central Dashboard capability
- Help desk services
- Security monitoring
- Network optimization
IT Infrastructure Support
Physical and Cloud Network design, deployment and support
- Free network audit and quote
- Virtual solutions
- Network security audits
- Desktop support and systems management
- Website and email management services
- Network documentation
Data Management
- Data backup solutions
- Data recovery
- Business continuity solutions
- Data security consultations
Computer Repair
- Diagnostics
- Computer optimization
- Virus removal
- Desktop/Laptop repairs
- Data Transfer
- Windows installations
- Hard drive services
Web Design & Development
- Website design & development
- Web hosting
- Mobile-friendly UI
- Design for every device
- Positive UX
- SEO optimization
Our partners
One Stop Services and Support Through leveraged Partnerships.
Our Process
We strive to meet the needs of our customers and provide you with quick and timely service.
- 1
Consultation
- 2
Planning
- 3
Process
- 4
Implementation
Frequently asked questions
Here are some answers to questions we think you might have. If your questions isn't answered here feel free to contact us anytime.
1. What Is a Managed Service Agreement?
A managed services contract is a formal agreement made between the managed service provider (MSP) and its client that outlines the responsibilities and duties of both parties including services the MSP will provide. Some managed services contracts include service level agreements. These service level agreements provide minimum response time and liability protection for the MSP.
2. How does MAS IT deliver its support?
The MAS team incorporates best practices into its service delivery model. The key components of the model include:
- Needs identification – working with client
- Planning/Requirements definition – working with client
- Fieldwork/Execution
- Project Management
- Reporting
- Measurement and feedback
3. What types of systems do you support?
LIST OF SUPPORTED HARDWARE
- Towers & rack servers
- PC desktops & laptops
- Mac desktops & laptops
LIST OF SUPPORTED SOFTWARE
- Microsoft Server 2003, 2008, 2012, 2016, 2019
- Trend Micro
- Symantec Backup Exec
- QuickBooks
- Microsoft Office
- Microsoft Outlook
- Microsoft Exchange
- Hyper-V
- VMware
- Web Browsers
- Anti-virus (Trend Micro, Symantec, Norton)
If your software is not on this list we will attempt to help you solve your problem using technical support of the vendor or our resources.
4. What makes you different from other Managed Service Providers?
MAS is unique because we have taken a managed services framework and wrapped it around custom solutions development to bring creative affordable business solutions to our clients.
5. What kind of clients do you serve?
We target clients in the small to mid-sized business marketplace as well as State & Local and Federal businesses. From an industry vertical standpoint our client base covers:
- Architectural & Engineering
- Financial Services
- Construction
- Hospitality
- Health Care
- Water
- Automotive
- Non-profit
Client reviews
